Services Articles About us
Logo PlayStation

User reports do not indicate any current issues at this time on PlayStation.

PlayStation Network is Sony's online service for PS4 and PS5, offering multiplayer gaming, PlayStation Store, PS Plus, and digital game downloads.

Space for ads

No problems detected

Checked every 5 minutes · How we measure this

As of 17:45 EDT on 23 Oct 2026, playstation.com responded to our check in 80 ms, with 100.00% availability over the last 24 hours.

100.00%
Uptime, 24h
100.00%
Uptime, 7d
80 ms
Response time
5 minutes ago
Last checked

Availability and response time

Checked every 5 minutes · last checked 5 minutes ago

499 ms peak
17:45 05:45 17:45

The line is response time measured from our probe to playstation.com, which rises when the service slows down. Shaded red marks intervals where checks actually failed. It excludes your own connection and browser rendering.

PlayStation outages reported in the last 24 hours

0 problem reports

No outages reported in the last 24 hours
No problems reported in the last 24 hours

Most problems reported

No problems reported in the last 24 hours

What do you think about PlayStation lately?

0.0 / 5.0
Average Rating
No outages reported in the last 24 hours

Outage history

No incidents recorded since monitoring began. Monitoring for PlayStation records every incident lasting ten minutes or more.

Frequently asked questions

Is PlayStation down right now?

PlayStation is responding normally. Our last automated check of playstation.com completed 5 minutes ago and succeeded in 80 ms. Over the past 24 hours the service answered 100.00% of our checks.

How reliable has PlayStation been recently?

Measured from our automated checks, PlayStation has been available 100.00% over 24 hours, 100.00% over 7 days, 100.00% over 30 days. We have recorded no incidents in the last 30 days.

How fast is PlayStation responding?

PlayStation has averaged 146 ms across our successful checks in the past 24 hours, which is fast — comfortably within what a healthy service should return. Response time is measured from our probe to playstation.com and does not include rendering time in your browser.

PlayStation is not working for me. Is it just me?

Our probe is reaching playstation.com normally right now, so the problem is more likely to be local to you than a full outage. Use the report button on this page to add your own signal — when several people report the same problem within a short window, it appears on the chart above.

PlayStation is not working — what to try

  1. 1

    Check the app as well as the website

    Mobile apps and the website often run on different infrastructure. If PlayStation fails in the app but works at playstation.com in a browser, an app update or a cache clear inside the app usually resolves it.

  2. 2

    Confirm the problem is not your connection

    Open any other site. If nothing loads, the issue is your network rather than PlayStation. On Windows run ping playstation.com and nslookup playstation.com in Command Prompt; on macOS or Linux use Terminal. A DNS failure and a server failure look identical in a browser but are very different problems.

  3. 3

    Bypass your own cache

    Load playstation.com in a private or incognito window. If it works there, clear cookies and site data for playstation.com in your normal browser rather than clearing everything.

  4. 4

    Try a different network

    Switch from Wi-Fi to mobile data, or vice versa. Regional ISP routing problems are common and often affect one carrier while others are unaffected.

Official channels

We link the vendor status page so you can check our reading against theirs.

No comments received