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Checked every 5 minutes · How we measure this
As of 17:40 EDT on 23 Oct 2026, Twilio reports degraded or failing components on its own status page. Our probe still reached twilio.com in 22 ms, with 100.00% availability over the last 24 hours.
Checked every 5 minutes · last checked 6 minutes ago
The line is response time measured from our probe to twilio.com, which rises when the service slows down. Shaded red marks intervals where checks actually failed. It excludes your own connection and browser rendering.
Reported by Twilio on its own status page. Verify on their status page.
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SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Confirmed on the vendor status page
SMS Delivery Failures from Twilio to Multiple Networks in South Africa
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Confirmed on the vendor status page
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Confirmed on the vendor status page
Voice Call Post Dial Delay from Twilio Phone Numbers to Chile
Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Confirmed on the vendor status page
SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Confirmed on the vendor status page
SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Confirmed on the vendor status page
SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America
We have observed a recovery in SMS delivery receipts from Twilio to network subscribers on multiple networks in multiple countries in North America and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Confirmed on the vendor status page
SMS Delivery Delays and Failures from Twilio to Telecall Brazil
We have observed a recovery in SMS delivery from Twilio to Telecall network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Confirmed on the vendor status page
SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Confirmed on the vendor status page
SMS Delivery Delays from Twilio to Surf Telecom Brazil
We have observed a recovery in SMS delivery from Twilio to Surf Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Confirmed on the vendor status page
SMS Delivery Delays and Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
We have observed a recovery in SMS delivery between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Confirmed on the vendor status page
MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Confirmed on the vendor status page
Issue with 500 Errors on Porting Request Submissions
We have started seeing recovery for the issue with 500 errors on porting request submissions. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Confirmed on the vendor status page
Issue with Realtime Transcriptions and Deepgram
We have mitigated the issue and are monitoring system performance. Speech recognition for Voice calls is returning to normal. We will provide another update in 30 minutes or as soon as more information becomes available.
Confirmed on the vendor status page
Intelligent Alerts Delivery Issues
We are currently experiencing an issue with Intelligent Alerts. Alert notifications for messaging metric anomalies may not be delivered while our team investigates. We will provide an update in 1 hour or as soon as more information becomes available.
Confirmed on the vendor status page
Twilio is reporting degraded or failing components on its own status page. Our probe is still reaching twilio.com normally — 24-hour availability from our checks is 100.00% — so the front door is up while something behind it is not. The component list on this page shows which parts Twilio says are affected. Last checked 6 minutes ago.
Measured from our automated checks, Twilio has been available 100.00% over 24 hours, 100.00% over 7 days, 100.00% over 30 days. We recorded 173 incidents in the last 30 days.
Twilio has averaged 169 ms across our successful checks in the past 24 hours, which is fast — comfortably within what a healthy service should return. Response time is measured from our probe to twilio.com and does not include rendering time in your browser.
Our probe is also failing to reach twilio.com normally, so this is not just you. Use the report button on this page to add your own signal — when several people report the same problem within a short window, it appears on the chart above.
A working marketing site does not mean a working API. Call the API host directly — curl -s -o /dev/null -w "%{http_code}" https://twilio.com/ — and check the vendor status page linked above for component-level detail, since one component can fail while the rest stay green.
HTTP 429 and 529 mean you are being throttled, not that the service is down. Inspect the response headers for a retry-after value and back off exponentially rather than retrying immediately.
A 401 or 403 is an authentication problem on your side. Rotated keys, an expired billing method, or a revoked token all present as sudden total failure.
Open any other site. If nothing loads, the issue is your network rather than Twilio. On Windows run ping twilio.com and nslookup twilio.com in Command Prompt; on macOS or Linux use Terminal. A DNS failure and a server failure look identical in a browser but are very different problems.
Load twilio.com in a private or incognito window. If it works there, clear cookies and site data for twilio.com in your normal browser rather than clearing everything.
Switch from Wi-Fi to mobile data, or vice versa. Regional ISP routing problems are common and often affect one carrier while others are unaffected.
We link the vendor status page so you can check our reading against theirs.
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