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User reports do not indicate any current issues at this time on Twilio.

Twilio is developer infrastructure at twilio.com. This page tracks reachability, response time, component health and incident history.

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Problems detected

Checked every 5 minutes · How we measure this

As of 04:05 EDT on 8 Oct 2026, Twilio reports degraded or failing components on its own status page. Our probe still reached twilio.com in 574 ms, with 99.65% availability over the last 24 hours.

99.65%
Uptime, 24h
99.75%
Uptime, 7d
574 ms
Response time
1 minute ago
Last checked

Availability and response time

Checked every 5 minutes · last checked 1 minute ago

743 ms peak
04:00 16:00 04:00

The line is response time measured from our probe to twilio.com, which rises when the service slows down. Shaded red marks intervals where checks actually failed. It excludes your own connection and browser rendering.

Component status

Updated 1 minute ago

Reported by Twilio on its own status page. Verify on their status page.

  • SMS Long Code, North America
    Operational
  • Origination US1

    Elastic SIP Trunking

    Operational
  • Console
    Operational
  • Authy 2FA
    Operational
  • PSTN US1
    Operational
  • Studio
    Operational
  • Group Rooms
    Operational
  • Zipwhip Provisioner Dashboard and API
    Operational
  • Origination AU1
    Operational
  • Origination IE1
    Operational
  • PSTN AU1
    Operational
  • PSTN IE1
    Operational
  • Conversation Orchestrator
    Operational
  • Mailsend: Comms API
    Operational
  • API v3
    Operational
  • Flex Agent Copilot
    Operational
  • SIP Interface AU1
    Operational
  • SIP Interface US1
    Operational
  • Peer-to-Peer Rooms
    Operational
  • Functions
    Operational
  • Verify
    Degraded
  • MMS Long Code, North America
    Operational
  • Event Streams
    Operational
  • SIP Interface IE1
    Operational
  • Conversation Intelligence
    Operational
  • Logs
    Operational
  • SMTP
    Operational
  • Event Webhooks
    Operational
  • Termination US1
    Operational
  • Flex Agent Desktop
    Operational
  • Zipwhip Support Ticketing
    Operational
  • Termination AU1
    Operational
  • Termination IE1
    Operational
  • SMS Short Code, North America
    Operational
  • SMS, Latin America
    Degraded
  • MMS, APAC
    Degraded
  • SMS
    Degraded
  • Lookup Line Type Intelligence [Legacy API]
    Degraded

Twilio outages reported in the last 24 hours

0 problem reports

No outages reported in the last 24 hours
No problems reported in the last 24 hours

Most problems reported

No problems reported in the last 24 hours

What do you think about Twilio lately?

0.0 / 5.0
Average Rating
No outages reported in the last 24 hours

Outage history

  1. Degraded performance Ongoing · Ongoing

    Twilio SMS Delivery Issues

    We have identified the issue affecting Twilio Verify and Programmable SMS delivery across impacted regions. We are seeing recovery for Twilio Verify traffic, and our engineering team is actively working towards mitigation for Programmable SMS to restore full service. We will provide another update in 4 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  2. Degraded performance Ongoing · Ongoing

    SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States

    We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  3. Degraded performance Ongoing · Ongoing

    SMS Delivery Delays from Twilio to Brisanet Brazil

    Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  4. Degraded performance Ongoing · Ongoing

    SMS Delivery Delays from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil

    We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  5. Degraded performance Ongoing · Ongoing

    SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States

    We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  6. Degraded performance Ongoing · Ongoing

    SMS Delivery Delays and Failures from Twilio to Movistar El Salvador

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  7. Degraded performance Ongoing · Ongoing

    SMS Delivery Delays from Twilio to O! Kyrgyzstan

    We have observed a recovery in SMS delivery from Twilio to O! network subscribers in Kyrgyzstan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  8. Degraded performance Ongoing · Ongoing

    Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory

    Our engineers have mitigated the incident. Memory and Intelligence v3 events are now publishing. Between the time of 12:33pm PT - 1:29pm PT Memory and Intelligence v3 events were not published. We are monitoring to ensure there is no further impact.

    Confirmed on the vendor status page

  9. Degraded performance Ongoing · Ongoing

    SMS Delivery Delays from Twilio to MTN Nigeria

    We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  10. Degraded performance Ongoing · Ongoing

    SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan

    We have observed a recovery in SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  11. Degraded performance Ongoing · Ongoing

    SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger

    We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  12. Degraded performance Ongoing · Ongoing

    MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States

    We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  13. Degraded performance Ongoing · Ongoing

    SMS Delivery Failures from Twilio to Orange Guinea

    We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  14. Degraded performance Ongoing · Ongoing

    SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

    We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

  15. Degraded performance Ongoing · Ongoing

    SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    Confirmed on the vendor status page

Frequently asked questions

Is Twilio down right now?

Twilio is reporting degraded or failing components on its own status page. Our probe is still reaching twilio.com normally — 24-hour availability from our checks is 99.65% — so the front door is up while something behind it is not. The component list on this page shows which parts Twilio says are affected. Last checked 1 minute ago.

How reliable has Twilio been recently?

Measured from our automated checks, Twilio has been available 99.65% over 24 hours, 99.75% over 7 days, 99.72% over 30 days. We recorded 164 incidents in the last 30 days.

How fast is Twilio responding?

Twilio has averaged 262 ms across our successful checks in the past 24 hours, which is fast — comfortably within what a healthy service should return. Response time is measured from our probe to twilio.com and does not include rendering time in your browser.

Twilio is not working for me. Is it just me?

Our probe is also failing to reach twilio.com normally, so this is not just you. Use the report button on this page to add your own signal — when several people report the same problem within a short window, it appears on the chart above.

Twilio is not working — what to try

  1. 1

    Separate API failures from dashboard failures

    A working marketing site does not mean a working API. Call the API host directly — curl -s -o /dev/null -w "%{http_code}" https://twilio.com/ — and check the vendor status page linked above for component-level detail, since one component can fail while the rest stay green.

  2. 2

    Check for rate limiting before assuming an outage

    HTTP 429 and 529 mean you are being throttled, not that the service is down. Inspect the response headers for a retry-after value and back off exponentially rather than retrying immediately.

  3. 3

    Verify your credentials have not expired

    A 401 or 403 is an authentication problem on your side. Rotated keys, an expired billing method, or a revoked token all present as sudden total failure.

  4. 4

    Confirm the problem is not your connection

    Open any other site. If nothing loads, the issue is your network rather than Twilio. On Windows run ping twilio.com and nslookup twilio.com in Command Prompt; on macOS or Linux use Terminal. A DNS failure and a server failure look identical in a browser but are very different problems.

  5. 5

    Bypass your own cache

    Load twilio.com in a private or incognito window. If it works there, clear cookies and site data for twilio.com in your normal browser rather than clearing everything.

  6. 6

    Try a different network

    Switch from Wi-Fi to mobile data, or vice versa. Regional ISP routing problems are common and often affect one carrier while others are unaffected.

Official channels

We link the vendor status page so you can check our reading against theirs.

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