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Checked every 5 minutes · How we measure this
As of 01:25 EDT on 21 Sep 2026, dropbox.com responded to our check in 1,451 ms, with 100.00% availability over the last 24 hours.
Checked every 5 minutes · last checked 9 minutes ago
The line is response time measured from our probe to dropbox.com, which rises when the service slows down. Shaded red marks intervals where checks actually failed. It excludes your own connection and browser rendering.
Reported by Dropbox on its own status page. Verify on their status page.
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Dropbox degraded performance
DownBits detected degraded performance on Dropbox between 10 Sep 2026, 03:15 – 04:15 IST, lasting ongoing. Detected across 12 consecutive automated checks of dropbox.com.
Detected by DownBits probe
Some customers are unable to access certain website routes and features.
a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Confirmed on the vendor status page
Dropbox is responding normally. Our last automated check of dropbox.com completed 9 minutes ago and succeeded in 1,451 ms. Over the past 24 hours the service answered 100.00% of our checks.
Measured from our automated checks, Dropbox has been available 100.00% over 24 hours, 99.85% over 7 days, 99.86% over 30 days. We recorded 2 incidents in the last 30 days.
Dropbox has averaged 1,304 ms across our successful checks in the past 24 hours, which is slower than ideal and may feel sluggish on a weak connection. Response time is measured from our probe to dropbox.com and does not include rendering time in your browser.
The most recent incident DownBits recorded for Dropbox began on 10 September 2026 at 03:15 IST and lasted 1 hr. It was logged as degraded performance. Detected by DownBits probe.
Our probe is reaching dropbox.com normally right now, so the problem is more likely to be local to you than a full outage. Use the report button on this page to add your own signal — when several people report the same problem within a short window, it appears on the chart above.
Mobile apps and the website often run on different infrastructure. If Dropbox fails in the app but works at dropbox.com in a browser, an app update or a cache clear inside the app usually resolves it.
Open any other site. If nothing loads, the issue is your network rather than Dropbox. On Windows run ping dropbox.com and nslookup dropbox.com in Command Prompt; on macOS or Linux use Terminal. A DNS failure and a server failure look identical in a browser but are very different problems.
Load dropbox.com in a private or incognito window. If it works there, clear cookies and site data for dropbox.com in your normal browser rather than clearing everything.
Switch from Wi-Fi to mobile data, or vice versa. Regional ISP routing problems are common and often affect one carrier while others are unaffected.
We link the vendor status page so you can check our reading against theirs.
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