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User reports do not indicate any current issues at this time on Dropbox.

Dropbox is a cloud storage platform offering file syncing, sharing, backup, and team collaboration tools for individuals and enterprises.

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No problems detected

Checked every 5 minutes · How we measure this

As of 01:25 EDT on 21 Sep 2026, dropbox.com responded to our check in 1,451 ms, with 100.00% availability over the last 24 hours.

100.00%
Uptime, 24h
99.85%
Uptime, 7d
1,451 ms
Response time
9 minutes ago
Last checked

Availability and response time

Checked every 5 minutes · last checked 9 minutes ago

2,003 ms peak
01:30 13:30 01:30

The line is response time measured from our probe to dropbox.com, which rises when the service slows down. Shaded red marks intervals where checks actually failed. It excludes your own connection and browser rendering.

Component status

Updated 4 minutes ago

Reported by Dropbox on its own status page. Verify on their status page.

  • Website
    Operational
  • Desktop Application
    Operational
  • Mobile Application
    Operational
  • API
    Operational
  • Paper
    Operational
  • Passwords
    Operational
  • Dash
    Operational
  • Protect
    Operational
  • Replay
    Operational
  • DocSend
    Operational
  • MCP Server
    Operational
  • Support Services

    Support services - Email support, phone support, chat support, help center, community

    Operational

Dropbox outages reported in the last 24 hours

0 problem reports

No outages reported in the last 24 hours
No problems reported in the last 24 hours

Most problems reported

No problems reported in the last 24 hours

What do you think about Dropbox lately?

2.0 / 5.0
Average Rating

Outage history

  1. Degraded performance · Lasted 1 hr

    Dropbox degraded performance

    DownBits detected degraded performance on Dropbox between 10 Sep 2026, 03:15 – 04:15 IST, lasting ongoing. Detected across 12 consecutive automated checks of dropbox.com.

    Detected by DownBits probe

  2. Outage Ongoing · Ongoing

    Some customers are unable to access certain website routes and features.

    a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

    Confirmed on the vendor status page

Frequently asked questions

Is Dropbox down right now?

Dropbox is responding normally. Our last automated check of dropbox.com completed 9 minutes ago and succeeded in 1,451 ms. Over the past 24 hours the service answered 100.00% of our checks.

How reliable has Dropbox been recently?

Measured from our automated checks, Dropbox has been available 100.00% over 24 hours, 99.85% over 7 days, 99.86% over 30 days. We recorded 2 incidents in the last 30 days.

How fast is Dropbox responding?

Dropbox has averaged 1,304 ms across our successful checks in the past 24 hours, which is slower than ideal and may feel sluggish on a weak connection. Response time is measured from our probe to dropbox.com and does not include rendering time in your browser.

When did Dropbox last go down?

The most recent incident DownBits recorded for Dropbox began on 10 September 2026 at 03:15 IST and lasted 1 hr. It was logged as degraded performance. Detected by DownBits probe.

Dropbox is not working for me. Is it just me?

Our probe is reaching dropbox.com normally right now, so the problem is more likely to be local to you than a full outage. Use the report button on this page to add your own signal — when several people report the same problem within a short window, it appears on the chart above.

Dropbox is not working — what to try

  1. 1

    Check the app as well as the website

    Mobile apps and the website often run on different infrastructure. If Dropbox fails in the app but works at dropbox.com in a browser, an app update or a cache clear inside the app usually resolves it.

  2. 2

    Confirm the problem is not your connection

    Open any other site. If nothing loads, the issue is your network rather than Dropbox. On Windows run ping dropbox.com and nslookup dropbox.com in Command Prompt; on macOS or Linux use Terminal. A DNS failure and a server failure look identical in a browser but are very different problems.

  3. 3

    Bypass your own cache

    Load dropbox.com in a private or incognito window. If it works there, clear cookies and site data for dropbox.com in your normal browser rather than clearing everything.

  4. 4

    Try a different network

    Switch from Wi-Fi to mobile data, or vice versa. Regional ISP routing problems are common and often affect one carrier while others are unaffected.

Official channels

We link the vendor status page so you can check our reading against theirs.

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