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User reports do not indicate any current issues at this time on MongoDB Atlas.

MongoDB Atlas is developer infrastructure at mongodb.com. This page tracks reachability, response time, component health and incident history.

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Problems detected

Checked every 5 minutes · How we measure this

As of 15:05 EDT on 8 Sep 2026, MongoDB Atlas reports degraded or failing components on its own status page. Our probe still reached mongodb.com in 1,434 ms, with 100.00% availability over the last 24 hours.

100.00%
Uptime, 24h
100.00%
Uptime, 7d
1,434 ms
Response time
9 minutes ago
Last checked

Availability and response time

Checked every 5 minutes · last checked 9 minutes ago

1,775 ms peak
12:15 14:00 15:00

The line is response time measured from our probe to mongodb.com, which rises when the service slows down. Shaded red marks intervals where checks actually failed. It excludes your own connection and browser rendering.

Component status

Updated 4 minutes ago

Reported by MongoDB Atlas on its own status page. Verify on their status page.

  • MongoDB Cloud

    This includes MongoDB Cloud Manager and MongoDB Atlas

    Partial outage
  • MongoDB Support Portal

    The MongoDB Support Portal provides access to MongoDB Technical Services Engineers who can help subscribers with their issues with MongoDB or MongoDB Cloud.

    Operational
  • MongoDB Atlas App Services and Device Sync

    This includes Atlas Triggers, Device Sync, and the Atlas Data API

    Operational
  • MongoDB Atlas Data Federation and Online Archive

    This includes Atlas Data Federation, Atlas Online Archive, Atlas Data Lake, and Atlas SQL

    Operational
  • MongoDB Atlas Search

    Advanced full text and vector search for your MongoDB Atlas data

    Operational
  • MongoDB Charts

    MongoDB Charts is MongoDB's native visualization tool. It is tightly integrated into MongoDB Atlas.

    Operational
  • MongoDB Atlas Stream Processing

    Atlas Stream Processing enables processing streams of complex data using the same data model and Query API used in Atlas databases.

    Operational
  • MongoDB Atlas for Government

    A FedRAMP Ready environment for MongoDB Atlas

    Operational
  • VoyageAI Embedding and Reranking Models

    VoyageAI's embedding and reranking models, including API access.

    Operational

MongoDB Atlas outages reported in the last 24 hours

0 problem reports

No outages reported in the last 24 hours
No problems reported in the last 24 hours

Most problems reported

No problems reported in the last 24 hours

What do you think about MongoDB Atlas lately?

0.0 / 5.0
Average Rating
No outages reported in the last 24 hours

Outage history

  1. Degraded performance Ongoing · Ongoing

    MongoDB Atlas degraded performance

    Detected by DownBits probe

  2. Outage Ongoing · Ongoing

    Impaired Cluster operations in AWS me-central-1 and AWS me-south-1

    We are continuing to monitor for any further issues.

    Confirmed on the vendor status page

Frequently asked questions

Is MongoDB Atlas down right now?

MongoDB Atlas is reporting degraded or failing components on its own status page. Our probe is still reaching mongodb.com normally — 24-hour availability from our checks is 100.00% — so the front door is up while something behind it is not. The component list on this page shows which parts MongoDB Atlas says are affected. Last checked 9 minutes ago.

How reliable has MongoDB Atlas been recently?

Measured from our automated checks, MongoDB Atlas has been available 100.00% over 24 hours, 100.00% over 7 days, 100.00% over 30 days. We recorded 2 incidents in the last 30 days.

How fast is MongoDB Atlas responding?

MongoDB Atlas has averaged 1,553 ms across our successful checks in the past 24 hours, which is slower than ideal and may feel sluggish on a weak connection. Response time is measured from our probe to mongodb.com and does not include rendering time in your browser.

MongoDB Atlas is not working for me. Is it just me?

Our probe is also failing to reach mongodb.com normally, so this is not just you. Use the report button on this page to add your own signal — when several people report the same problem within a short window, it appears on the chart above.

MongoDB Atlas is not working — what to try

  1. 1

    Separate API failures from dashboard failures

    A working marketing site does not mean a working API. Call the API host directly — curl -s -o /dev/null -w "%{http_code}" https://mongodb.com/ — and check the vendor status page linked above for component-level detail, since one component can fail while the rest stay green.

  2. 2

    Check for rate limiting before assuming an outage

    HTTP 429 and 529 mean you are being throttled, not that the service is down. Inspect the response headers for a retry-after value and back off exponentially rather than retrying immediately.

  3. 3

    Verify your credentials have not expired

    A 401 or 403 is an authentication problem on your side. Rotated keys, an expired billing method, or a revoked token all present as sudden total failure.

  4. 4

    Confirm the problem is not your connection

    Open any other site. If nothing loads, the issue is your network rather than MongoDB Atlas. On Windows run ping mongodb.com and nslookup mongodb.com in Command Prompt; on macOS or Linux use Terminal. A DNS failure and a server failure look identical in a browser but are very different problems.

  5. 5

    Bypass your own cache

    Load mongodb.com in a private or incognito window. If it works there, clear cookies and site data for mongodb.com in your normal browser rather than clearing everything.

  6. 6

    Try a different network

    Switch from Wi-Fi to mobile data, or vice versa. Regional ISP routing problems are common and often affect one carrier while others are unaffected.

Official channels

We link the vendor status page so you can check our reading against theirs.

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