Services Articles About us
Logo MongoDB Atlas

User reports do not indicate any current issues at this time on MongoDB Atlas.

MongoDB Atlas is developer infrastructure at mongodb.com. This page tracks reachability, response time, component health and incident history.

Space for ads

No problems detected

Checked every 5 minutes · How we measure this

As of 03:20 EDT on 8 Oct 2026, mongodb.com responded to our check in 1,535 ms, with 99.65% availability over the last 24 hours.

99.65%
Uptime, 24h
99.80%
Uptime, 7d
1,535 ms
Response time
2 minutes ago
Last checked

Availability and response time

Checked every 5 minutes · last checked 2 minutes ago

2,987 ms peak
03:15 15:15 03:15

The line is response time measured from our probe to mongodb.com, which rises when the service slows down. Shaded red marks intervals where checks actually failed. It excludes your own connection and browser rendering.

Component status

Updated 2 minutes ago

Reported by MongoDB Atlas on its own status page. Verify on their status page.

  • MongoDB Cloud

    This includes MongoDB Cloud Manager and MongoDB Atlas

    Operational
  • MongoDB Support Portal

    The MongoDB Support Portal provides access to MongoDB Technical Services Engineers who can help subscribers with their issues with MongoDB or MongoDB Cloud.

    Operational
  • MongoDB Atlas App Services and Device Sync

    This includes Atlas Triggers, Device Sync, and the Atlas Data API

    Operational
  • MongoDB Atlas Data Federation and Online Archive

    This includes Atlas Data Federation, Atlas Online Archive, Atlas Data Lake, and Atlas SQL

    Operational
  • MongoDB Atlas Search

    Advanced full text and vector search for your MongoDB Atlas data

    Operational
  • MongoDB Charts

    MongoDB Charts is MongoDB's native visualization tool. It is tightly integrated into MongoDB Atlas.

    Operational
  • MongoDB Atlas Stream Processing

    Atlas Stream Processing enables processing streams of complex data using the same data model and Query API used in Atlas databases.

    Operational
  • MongoDB Atlas for Government

    A FedRAMP Ready environment for MongoDB Atlas

    Operational
  • VoyageAI Embedding and Reranking Models

    VoyageAI's embedding and reranking models, including API access.

    Operational
  • MongoDB Atlas Agent Engine
    Operational

MongoDB Atlas outages reported in the last 24 hours

0 problem reports

No outages reported in the last 24 hours
No problems reported in the last 24 hours

Most problems reported

No problems reported in the last 24 hours

What do you think about MongoDB Atlas lately?

0.0 / 5.0
Average Rating
No outages reported in the last 24 hours

Outage history

  1. Degraded performance · Lasted 5 hr

    MongoDB Atlas degraded performance

    DownBits detected degraded performance on MongoDB Atlas between 2 Oct 2026, 05:40 – 10:40 IST, lasting ongoing. Detected across 60 consecutive automated checks of mongodb.com.

    Detected by DownBits probe

  2. Degraded performance Ongoing · Ongoing

    MongoDB Charts: Infinite login loop when creating new Charts projects

    Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.

    Confirmed on the vendor status page

  3. Degraded performance · Lasted 4 hr 15 min

    MongoDB Atlas degraded performance

    DownBits detected degraded performance on MongoDB Atlas between 1 Oct 2026, 21:20 – 01:35 IST, lasting ongoing. Detected across 51 consecutive automated checks of mongodb.com.

    Detected by DownBits probe

  4. Outage Ongoing · Ongoing

    Trigger processing may be delayed globally

    Atlas Triggers are firing again, and trigger processing is operational. We are monitoring the service and verifying the status of triggers affected during the incident, including any delayed events. We will provide a further update once verification is complete.

    Confirmed on the vendor status page

  5. Degraded performance Ongoing · Ongoing

    Delays in Atlas cluster management operations

    The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.

    Confirmed on the vendor status page

  6. Outage · Lasted 6 hr 25 min

    MongoDB Atlas outage

    DownBits detected an outage on MongoDB Atlas between 16 Sep 2026, 14:45 – 21:10 IST, lasting ongoing. Detected across 77 consecutive automated checks of mongodb.com.

    Detected by DownBits probe

  7. Outage Ongoing · Ongoing

    Support Portal Outage

    We are continuing to investigate this issue.

    Confirmed on the vendor status page

  8. Degraded performance Ongoing · Ongoing

    Atlas is experiencing issues with issuing certificates from Lets Encrypt

    Atlas is seeing elevated errors rates of certificate issuance due to a Let's Encrypt outage (https://letsencrypt.status.io/pages/incident/55957a99e800baa4470002da/6aa35c1d892d7304f2747e01). Free and flex tier cluster provisioning may be delayed.

    Confirmed on the vendor status page

  9. Degraded performance · Lasted 59 hr 42 min

    MongoDB Atlas degraded performance

    DownBits detected degraded performance on MongoDB Atlas between 8 Sep 2026, 21:48 – 09:30 IST, lasting ongoing. Detected across 716 consecutive automated checks of mongodb.com.

    Detected by DownBits probe

  10. Outage Ongoing · Ongoing

    Impaired Cluster operations in AWS me-central-1 and AWS me-south-1

    We are continuing to monitor for any further issues.

    Confirmed on the vendor status page

Frequently asked questions

Is MongoDB Atlas down right now?

MongoDB Atlas is responding normally. Our last automated check of mongodb.com completed 2 minutes ago and succeeded in 1,535 ms. Over the past 24 hours the service answered 99.65% of our checks.

How reliable has MongoDB Atlas been recently?

Measured from our automated checks, MongoDB Atlas has been available 99.65% over 24 hours, 99.80% over 7 days, 99.76% over 30 days. We recorded 9 incidents in the last 30 days.

How fast is MongoDB Atlas responding?

MongoDB Atlas has averaged 1,656 ms across our successful checks in the past 24 hours, which is slower than ideal and may feel sluggish on a weak connection. Response time is measured from our probe to mongodb.com and does not include rendering time in your browser.

When did MongoDB Atlas last go down?

The most recent incident DownBits recorded for MongoDB Atlas began on 2 October 2026 at 05:40 IST and lasted 5 hr. It was logged as degraded performance. Detected by DownBits probe.

MongoDB Atlas is not working for me. Is it just me?

Our probe is reaching mongodb.com normally right now, so the problem is more likely to be local to you than a full outage. Use the report button on this page to add your own signal — when several people report the same problem within a short window, it appears on the chart above.

MongoDB Atlas is not working — what to try

  1. 1

    Separate API failures from dashboard failures

    A working marketing site does not mean a working API. Call the API host directly — curl -s -o /dev/null -w "%{http_code}" https://mongodb.com/ — and check the vendor status page linked above for component-level detail, since one component can fail while the rest stay green.

  2. 2

    Check for rate limiting before assuming an outage

    HTTP 429 and 529 mean you are being throttled, not that the service is down. Inspect the response headers for a retry-after value and back off exponentially rather than retrying immediately.

  3. 3

    Verify your credentials have not expired

    A 401 or 403 is an authentication problem on your side. Rotated keys, an expired billing method, or a revoked token all present as sudden total failure.

  4. 4

    Confirm the problem is not your connection

    Open any other site. If nothing loads, the issue is your network rather than MongoDB Atlas. On Windows run ping mongodb.com and nslookup mongodb.com in Command Prompt; on macOS or Linux use Terminal. A DNS failure and a server failure look identical in a browser but are very different problems.

  5. 5

    Bypass your own cache

    Load mongodb.com in a private or incognito window. If it works there, clear cookies and site data for mongodb.com in your normal browser rather than clearing everything.

  6. 6

    Try a different network

    Switch from Wi-Fi to mobile data, or vice versa. Regional ISP routing problems are common and often affect one carrier while others are unaffected.

Official channels

We link the vendor status page so you can check our reading against theirs.

No comments received